WHAT WE DO
Mercator assists companies and private clients to understand and mitigate risk and to make informed decisions in situations where their people, assets or reputations may be at risk.
Companies and investors have never faced a more complex, fast-changing business environment. Poorly or partially understood risks can disrupt operations unexpectedly, leading to negative impacts on staff, financial condition and corporate reputation.
To be successful, investors and managers have to understand and manage these complexities in addition to attending to strategy, capital allocation, operations, sales and marketing and other traditional corporate functions. These pressures are only going to increase as globalisation continues.
The search for new opportunities has led to investment in remote, opaque and risky markets where differing social, legal and ethical norms may apply and where unexpected events can disrupt business.
Unrelenting cost and competition pressures have given rise to outsourcing, offshoring and extended supply chains. Companies now rely on multiple counterparties both to deliver operationally and to conform to mandated social and ethical standards.
The increasing value of designs, formulae, knowhow and other intangible assets has led to a substantial part of the value of many enterprises residing on computer networks with all the inherent cyber vulnerabilities this presents. In the physical environment, IP is also increasingly vulnerable to copyright, counterfeit and patent violations.
With increasing attention on compliance by regulatory bodies, shareholder activism, scrutiny by non-governmental organisations and increased social and traditional media coverage, the risk of system or process failures and misconduct or mistakes being discovered and reported is high. Ensuring compliance with regulations and maintenance of high standards of ethical business practices is a key priority.
To identify and manage these vulnerabilities, Mercator recommends that investors and companies build resilience into their strategic planning and operational management. We see this as a three stage process with the objective being to understand, interpret and mitigate operating risk. For this to be fully effective it is critical that these disciplines are fully embedded within internal planning and operational processes.
AREAS OF SERVICE
Meeting Your Needs
With a wide range of services that suit your every need and requirement, our team has the expertise to get the job done. Let us know how we can help, and we guarantee your experience with our professionals will be enjoyable and satisfactory.
Intelligence, discretely collated from a variety of sources with full observance of current ethical and legal standards is combined with publicly available open source internet information. This is assessed and disseminated to decision makers. We provide these individuals with current and actionable intelligence, which is proactively updated and reassessed as circumstances dictate.
Threats to companies or investments are assessed against their commercial and political profile, operating structure, local partners and competitors and other relevant factors. A risk assessment is then produced. The effectiveness of existing risk mitigation measures can then be assessed and modified in order to protect people and assets and to ensure that the impact of any business disruption will be minimised.
To ensure that the requirements of the risk assessment are being properly addressed, we establish that appropriate internal and external resources are utilised, and verify that desired protective measures, contingency and business continuity plans are fully implemented. Where required, we will deploy seasoned consultants to select, train and manage local assets providing security, logistical and other support to clients.
JEREMY MERCHANT CGC
Chief Executive Officer
Jeremy served in the Royal Marines and Special Forces for over 30 years. His diverse military career has left him with a broad range of useful skills including extensive experience understanding and working with people in multi-cultural environments, and in other often stressful and complex situations spanning peacekeeping, combating organised crime, countering terrorism and war fighting.
Jeremy has applied these skills to enhance a commercial capability gained over five years as Director of Operations for a leading Risk Management Company based in central London, and more recently as CEO of Mercator Global Enterprises.
Over his career, Jeremy held a broad range of command appointments in the UK Special Forces and wider Royal Marines. He has been responsible for managing the individual and collective training requirements for large numbers of personnel in support of a wide range of activities and brokering and establishing political, legal and administrative arrangements to enable a variety of complex military operations in the UK and abroad. He has been involved in all major conflicts since 1981 and was awarded the Conspicuous Gallantry Cross for his role on field operations.
His more recent commercial experience has seen him planning and executing complex tasks for both private and multi-national clients in Europe, Africa, Latin America and the Far East.
PAUL J. LEE
Beng(Hons) CEng MIET
Senior Technical Advisor
Paul is a former UK Government technical security professional and chartered engineer with wide-ranging commercial experience. He has worked all over the world on government business and for private commercial clients, delivering technical security projects and in a capacity building / training role.
He maintains a comprehensive knowledge of security related technologies, radio frequency (RF) systems, covert technical eavesdropping, telecommunications and data networks and systems, beacon/tracking technology, intruder detection systems and physical security systems through a process of continuous education and close contact with peers within the technical security world.
Paul has strong practical, interpersonal and problem-solving abilities and a reputation for being able to convey technical issues to non-technical audiences at all levels.
Head of Investigations
Prior to joining Mercator Global Enterprises, Chris’ wide-ranging public and private sector career has spanned multiple industries and geographies holding senior positions based variously in London, Hong Kong, Paris, Singapore and Geneva. He has a consistent record of achievement and innovation, supporting and enabling business success and company objectives. He has done this through the efficient and effective use of resources aligned to risk, the use of analytics, research and intelligence, and investigation and risk mitigation. Chris has had a particular focus on commercial sector investigations, covering due diligence, employee misconduct, fraud, manufacturing supply chain security and theft, and grey marketing and counterfeiting. He has a well-established cross industry and public sector network of contacts in the security and investigations fields.
Chris’ career path has included the Royal Hong Kong Police, UK Police Services, Interpol, IFPI, Merck MSD, Hewlett-Packard and Johnson & Johnson. He has eighteen years of global corporate security leadership experience within the pharmaceutical, high technology and FMCG related industry sectors. He has a measured, considered and diplomatic style, with a proven ability to act quickly and decisively under pressure.
Chris holds a BSc Hons in Sociology, Economics & Politics and a post graduate diploma in Crisis and Risk Management. He speaks fluent French and has conversational German and Cantonese. He is based from Lyon, France.
Association of Chief Security Officers (CSO)
American Society of Industrial Security (ASIS)
Association of Certified Fraud Examiners (ACFE)
Our independent consultants, free from the internal demands of more traditional risk management firms, are able to focus on what really matters to our clients. They are chosen from our extensive global network of trusted colleagues for their particular expertise, and they are able to deliver high quality results knowing they are supported 24/7 by a strong team of like-minded professionals.
Contact Mercator Global Enterprises today.